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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cody de ruiter

August 14, 2024

1  out of  5
rating by cody de ruiter
"Absolutely horrible service. Anita is rude and they need to find a different rep. They will cover a wedding with alcohol but not a family reunion with no alcohol. Over all, horrible service. Def recommend finding a different insurance agency"
We responded:
"Hi, we don't have an Anita that works at our office here in Salida, CO. I am unsure what this is in regards to, but I have not spoken to you or worked with you. "
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Michelle Ricci

March 17, 2024

5  out of  5
rating by Michelle Ricci
"Kate and her team are pleasant and knowledgeable and handled my account well."
We responded:
"Thank you so much Michelle, I hope you're having an amazing time on your travels"
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Robin Alires

January 12, 2024

5  out of  5
rating by Robin Alires
"Kate is amazing!! Thank you!"
We responded:
"Thank you so much for your review. I can't tell you how much joy my heart had when I saw your review. Thank you for thinking of me. I am so very grateful for you. "
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Bruce Burns

January 3, 2024

5  out of  5
rating by Bruce Burns
"Ben worked diligently to solve a billing issue with the insurance for the estate I am managing. The agency is wonderful to work with and I trust them with all my property and automotive insurance needs. It's nice to know there are still places that highly value their customers."
We responded:
"Thank you so much for the feedback Bruce. Ben is a gem and we're glad you enjoyed working with him! We really do appreciate you and value your feedback. Thank you for trusting us with your insurance needs. "
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Jay Herrmann

October 9, 2023

5  out of  5
rating by Jay Herrmann
"Every interaction I have had with Kate Woolman’s office has been outstanding. I have worked with Jacki, Marcus, Ben and Cathy directly and have exchanged emails with Becky. They are all professional, responsive and personable."
We responded:
"Thank you so so much for sharing your experience of the office with me. I'm very grateful for the team we have and appreciate the positive feedback!! Thanks a million"
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donald roehl

August 30, 2023

5  out of  5
rating by donald roehl
"Great agency to work for and Fabulous Clients."
We responded:
"We sure appreciate your kindness, and amazing work ethic!"
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Isabella Green

August 30, 2023

5  out of  5
rating by Isabella Green
"That Don is wonderful!!! Always so helpful! ❤️"
We responded:
"Awww we sure are happy to have Don on the crew. Thank you so much for the review!"
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E & S

August 30, 2023

5  out of  5
rating by E & S
"I am extremely pleased with the exceptional service provided by Kate’s office. Their expertise, attention to detail, and personalized approach truly set them apart. They patiently answered all my questions, guided me through the policy options, and helped me find the perfect coverage for my needs. Their professionalism and dedication to ensuring I understood everything made the process smooth and stress-free. We couldn't be happier."
We responded:
"We are so grateful to hear about your positive experience with our office. Thank you for sharing and reviewing us. We sure appreciate your time in meeting with us, and your business. "
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Douglas Ginn

August 29, 2023

1  out of  5
rating by Douglas Ginn
"4th worst rated Insurance in the U.S. This company is not here to help you. They want your money and they are going to RUN! Look up reviews on this company before signing up. DO NOT TRUST THESE PEOPLE. They will just smile and say everything is ok. They are a fair weather insurance provider as soon as it gets bad they are gone! I regret ever being a customer and not reading reviews. I miss the old State Farm staff. They will likely try to flag this so nobody sees it to be honest."
We responded:
"Douglas, a portion of your claim was denied as mechanical wear and tear is not covered. Due to confidentiality, I will refrain from adding all of the details of the situation and explaining who, what, where, when and why. I am revising my previous response because you continue to harass me online and are encouraging people on facebook groups to leave 1-star reviews based on false information. You have spent as much time online trying to smear my business, as I spent trying to help you on your claim. THAT is a lot of time. You have made this a personal vendetta and I will not participate. "
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John Peterson

June 15, 2023

5  out of  5
rating by John Peterson
"Becky made the process of issuing a policy for my new construction build amazingly simple and easy! Becky is professional and friendly and a pleasure to work with!"
We responded:
"Thank you so much for taking the time to make a review. We are grateful to have Becky, and happy you are our customer! Thank you for your business."
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Stephanie Perko

May 13, 2023

5  out of  5
rating by Stephanie Perko
"I have used this office for all of my insurance needs for several years now. Recently I contacted the office to add a new motorcycle to the policy and Jacki went above and beyond to make sure all of my needs were met. She explained everything thoroughly and answered ALL of my questions. While I had her on the phone I asked about my home's policy, she then sent a detailed email with my options and explained the pros and cons of each option. What I appreciate most is the outstanding customer service Jacki provided and how she made the entire experience so easy on my part. I am so grateful to have this great team of professionals to work with and I feel confident that all of my insurance needs are met. Thank you Jacki for offering top-notch customer service in the most kind and helpful way possible."
We responded:
"Thank you so much for your review Stephanie! We are honored to have you as our customer and I feel so lucky to have Jacki as part of our crew. Thanks a million!"
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Daryl Huschka

April 13, 2023

5  out of  5
rating by Daryl Huschka
"They do a great job of answering your questions. They really seem to care about you the customer. Thank you for that."
We responded:
"Thank you so much for your review Daryl. We appreciate all you do for us and our customers as well. "
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Ned Suesse

March 8, 2023

5  out of  5
rating by Ned Suesse
"Kate and Jaimie are great to work with- efficient, knowledgable, and thorough. Highly recommend!"
We responded:
"Thank you so much for your review Ned! We appreciate your kindness and are grateful for your business. "
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Katy Blanton

January 20, 2023

5  out of  5
rating by Katy Blanton
"Kate and her staff are fantastic. Their response time is so quick & their customer service is top notch. I get all of my policies through Kate— cannot recommend them enough!"
We responded:
"Katy, your review means a lot to us! We're happy to have you as a customer and we love when you come visit us with your coffee too! Thank you for your business and for your review. "
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Jessica Chambers

May 1, 2022

5  out of  5
rating by Jessica Chambers
"Jaimie was so helpful in finding me more affordable coverage and ended up saving me almost $50/ month."
We responded:
"We are so glad you chose to work with us and we were able to save you money. Thank you for your review!"
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Fred Maxwell

April 25, 2022

5  out of  5
rating by Fred Maxwell
"Marcus goes above and beyond to help with my insurance needs. I would recommend him to anyone looking for a quality, local insurance agent."
We responded:
"Thanks for the 5-star review, Fred! Above and beyond is what we’re all about. Happy to hear that Marcus was able to take care of your insurance needs!"
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Jeffrey Hammond

April 17, 2022

5  out of  5
rating by Jeffrey Hammond
"Everything I need for my auto insurance. Very professional and a pleasure doing business with. Keep up the good work. 👍"
We responded:
"Hi Jeffery, thank you so much for your review!! We appreciate your business and are glad you're happy with our agency."
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Bear LaFerney

April 8, 2022

5  out of  5
rating by Bear LaFerney
"Jaimie has been a joy to work with. Not only is she professional and courteous, but she is quick and responsive. She’s straight forward and for once, I can trust my insurance agent!"
We responded:
"We are glad to hear you've enjoyed working with Jaimie. We appreciate your business and trust in us for your insurance needs."
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Jessie Levy

April 7, 2022

5  out of  5
rating by Jessie Levy
"Best customer service repeatedly!! Not only was Jaimie very professional in getting be the best insurance policy with an affordable price, but also wonderful to work with. Jaimie is highly recommend for all your insurance needs. Thank you so much for everything!!"
We responded:
"Jessie, we are so grateful for your review and appreciate your business! We are happy you've enjoyed working with Jaimie. We are very fortunate to have her on our team."
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Kevan Lyons

December 12, 2021

5  out of  5
rating by Kevan Lyons
"This is my insurance agency, period! Not only has State Farm been fabulous for us for a very long time, so has this agency. Since Kate took the reigns when Liz retired, they haven't missed a beat. A deer hit my mint condition 2017 Chrysler 300 (yes the deer hit me), I essentially just had to file the report with the state patrol, then State Farm that evening. From there I dropped off the car to Gunderman Auto Body and had the car back in under 3 weeks. I had a rental car for a couple of those weeks. Everything, I mean everything was taken care of, on-time and without any hassle."
We responded:
"Kevan, we are so glad State Farm and the local agency has taken great care of you for many years. Reading this review brings joy to myself and the team and we are so happy everything went smoothly. These darn aggressive deer, I believe you, 9 times out of 10 I hear people say that the deer hit them. Glad nobody was injured, and so very grateful for your review."
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Tenacious_DeFi

September 14, 2021

4  out of  5
rating by Tenacious_DeFi
"Friendly and very helpful staff. It's a little hard to find if your not a local. Hopefully after the new construction there will better signage."
We responded:
"Hi Erik, thank you so much for your review. We are looking forward to the construction being done! It has been a long process and we apologize for the inconvenience."
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Steve Voynick

August 26, 2021

5  out of  5
rating by Steve Voynick
"I received an Immediate response to my request for service. My repair issues were handled quickly and efficiently. What could have been a troubling issue was handled smoothly in literally a few minutes. To say I was pleased would be an understatement."
We responded:
"We are glad you reached out this morning and appreciate your kindness in leaving a review. Thank you for your business and never hesitate to reach out if you need anything. We are honored to have you as our customer!"
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Blain Echols

August 20, 2021

5  out of  5
rating by Blain Echols
"Came for the low price on homeowners, stayed for the service. Jaime and Amanda have always been quick and helpful getting policies in place and staying up to date"
We responded:
"Thank you for leaving us a review! We are glad our prices were competitive and it is great to hear you've enjoyed our customer service. Thank you for your business!"
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Molly Carter

August 17, 2021

5  out of  5
rating by Molly Carter
"Mandy helped me get my life policy and hospital income policy going. She was very nice and helpful."
We responded:
"Thank you very much for leaving us a review! We appreciate your trust in us and I'm excited to get to meet you!"
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Jerry Hutcheson

August 17, 2021

5  out of  5
rating by Jerry Hutcheson
"Mandy was very helpful and I would recommend her to all of my friends and relatives"
We responded:
"We're so glad Mandy took great care of you. Thank you so much for the review!"